I remember back when I was a PC user. I was always installing, uninstalling, backing up and restoring. Working on my personal PC was common place. I mean, I did it at work, why not do it at home? But as the years went by and as the Apple name became more popular I decided to switch to a Mac. "It Just Works!" is what everyone said. Because of this I bought the Black 13" MacBook. Guess what? It just worked. After a while I bought a 27" iMac and a 15" Macbook Pro. I've purchased a 13" Macbook and and 13" Macbook Air for my wife and for years they have just worked. That is until Lion came out. I have had nothing but problems since Lion came out. I upgraded my iMac from Snow Leopard to Lion and immediatly began have issues every time I played media, be it video or audio. The fix was to restore the entire machine. What a waste of a day. For a while it would run ok freezing every now and then, but mostly tolerable. Now with the 10.7.3 update it's DOA. For two days I have been staring at the grey screen with an apple in the middle and the little rotating circle. Fred Nix had a similar issue and had to restore. Forums have many posts relating the same. So what's happening with Apple and specifically Mac OSx? I mean, do I have to spend time restoring every time I do an update now, or do I need to pay Apple for assistance since I am outside of my apple care? I feel like the days of waiting before installing updates and service packs are upon me again and I do not want to head down that road again. Why doesn't my Mac "Just Work" anymore?